Customer Insights for the SAP B2B ecommerce Community

A little over two years ago, b2b2dot0's SAP B2B ecommerce service was christened with a single order for 685 products valued at $9490.85.  Since then we've grown to 13 B2B ecommerce websites and 10,000 registered users who have:

• entered 100,000 orders valued at $185M
• purchased 5.5 million products
• executed 167,000 business goals (place order, check status, reprint invoice etc.)

Along the way we've learned an awful lot about what it takes to implement and support this level of ecommerce activity.  On the occasion of this second anniversary of that first order, I'd like to share some of our more important, and hopefully useful, insights with the community.